The Weeknd Event Guide

How do I use Mobile Entry tickets?

When your event is Mobile only, or you selected Mobile Entry at checkout, you’ll only be able to access your tickets on your phone. Tickets can’t be printed from your account emailed to you.

How do I find and use my tickets?

Download the Ticketmaster app to use your mobile tickets. 

To use your mobile tickets for event entry, follow these steps:

1. Open the Ticketmaster App.
2. Sign into your Ticketmaster Account.
3. Tap My Events and find your order.
4. Tap View Tickets to access your tickets. We recommend adding your tickets to a mobile wallet so that you’ll always have your ticket on hand — even without internet connection.
5. Present your tickets to get scanned for entry.

How do I access mobile entry tickets if I lose internet access?

We recommend adding your tickets to a mobile wallet before leaving for your event to ensure that you can access them at the venue. Apple users can find more information in How do I add tickets to Apple Wallet? and Android users can view How do I use Google Wallet for event entry? for more information.

I live outside of the listed countries. How do I access my mobile tickets for an event in those countries?

If you're unable to access our app, use your mobile web browser to add your tickets to your mobile wallet.

STADIUM PARKING

• xxx // Stadium Parking Lots Open
• Guests with pre-paid parking permits, should download their permit and have it ready to display for speedier and seamless entry into parking lots.

Stadium Parking Map

DOWNTOWN ORLANDO PARKING & SHUTTLE SERVICE

Parking is still available throughout downtown Orlando. Click below to see the available options.

Purchase Downtown Parking

FREE STADIUM SHUTTLE

Enjoy a hassle-free experience when attending concerts and events at Camping World Stadium with our complimentary shuttle service. Our free shuttles provide convenient transportation to and from the stadium, ensuring you can focus on the fun without worrying about parking or traffic. To learn more about our complimentary shuttle, click or tap here.

PLEASE NOTE: Camping World Stadium is implementing additional procedures to ensure guest safety, including designated entry points. It is recommended guests enter through the gate specified on their ticket.

The following gates provide access inside the stadium:

• Gate A: NE corner of stadium by Church Street & Rio Grande Avenue
• Gate B:  East side of stadium along Rio Grande Avenue (Required Premium entry for Club, Lounge & Plaza Suites)
• Gate C (AdventHealth): SE corner of stadium off Rio Grande Avenue
• Gate D (FunSpot):  SW corner of stadium off Tampa Avenue near Tinker Field and Parking Lots D and E
• Gate E: West side of stadium off Tampa Avenue near Tinker Field (Required Premium entry for Club, Lounge & Plaza Suites)
• Gate F (Massey Services): NW corner of stadium by Church Street & Tinker Field

To provide a safer environment for the public and significantly expedite guest entry to Camping World Stadium, a ‘clear bag’ policy will be implemented during P!nk's Summer Carnival. This policy limits the size and type of bags that may be brought into the stadium.​

We highly discourage patrons from bringing any type of bags and have outlined the types of permissible bags.

Guests may bring the following style and size bags inside the stadium:

• Bag styles: clear plastic, vinyl or PVC and do not exceed 14″ x 14″ x 6”
• One-gallon clear plastic freezer bag (Ziploc bag or similar).
• Small clutch bags not exceeding 4.5" x 6.5" may be taken inside the stadium.

Exceptions include medically-necessary items and parent bags. All items are subject to security search guidelines.

Prohibited bags include, but are not limited to:

• Bags larger than a clutch bag
• Coolers
• Briefcases
• Backpacks
• Fanny packs
• Cinch bags
• Luggage of any kind
• Computer bags and camera bags or any bag larger than 4.5" x 6.5".

MOBILE LOCKERS

• Available near Church Street and Rio Grande Avenue at 2:00 pm
• $15 per locker

CAMPING WORLD STADIUM BOX OFFICE IS ONLY OPEN ON EVENT DAYS 

• Location: near Gate A on the NE corner by Church Street and Rio Grand Avenue
• Hours of Operation (event-day only): 3:00 pm. Will Call is also located at the box office.

On non-event days, the Kia Center box office serves as the primary box office for stadium events. 

• Address: 400 West Church Street // Orlando, FL 32801
• Hours of Operation: Monday - Friday // 9 a.m. – 6 p.m.
• Phone Number: 407.440.7900.
• Accepted forms of Payment: Cash, Visa, MasterCard, American Express and Discover.

For our complete ADA guide, please click ot tap below.

ADA Guide

ADA PARKING*

ADA stadium parking access requires a paid ADA-specific parking pass for the applicable lot AND official state-issued disability tag.

MOBILITY CART SERVICE
For guests requiring mobility assistance, courtesy cart service is available from designated areas surrounding Camping World Stadium. There is a main mobility hub tent on the east and west sides of the stadium with wheelchair service to gates. Due to heavy post-game pedestrian traffic, cart service is suspended for 30 minutes at the end of the event. Guests may choose to use wheelchair services, which continue at Gates C and D to the main mobility hubs. Cart service continues until one-hour post-game.

LOCATIONS

• East Hub - Lot 6
• West Hub - Lot E 
• Hardscape Jones Hub - In front of sports complex
• Church Street Hub - Across from Shuttle Site at Church St and Nashville Ave
• Tampa North Hub - Tampa Ave & Pine St
• Tampa South Hub - On the Corner of Lot F (Old Lot K) at Tampa Ave and Carter St

ADA TICKETS
ADA tickets for patrons with disabilities may be purchased through Ticketmaster by calling 800.745.3000 or on Ticketmaster.com. ADA tickets can be found on Ticketmaster.com through the same purchasing process general seating tickets are sold. To locate ADA seating, click on the “Filters” button on the page's right side and toggle on the ADA icon 
​ (refer to image below).

Please visit our A-Z Guide for prohibited items.

LEARN MORE

CAMERA POLICY

• Cameras with lenses longer than 3" are not permitted
• Camping World Stadium reserves the right to approve camera use at any time during and/or before the event and to prohibit the use of any camera deemed unacceptable.
• Camera policy is subject to change at promoter request.

• Near Gate C // Stadium Administration Bldg.
• ​​​​Near Gate D // SW corner near the loading dock area

GUEST SERVICES

• Located at north Box Office near Section 148

LOST & FOUND

• Event Day
  • Guest Services (west side of North Box Office) until one (1) hour after the event.
• Post Event
  • Stadium Security Office located at the loading dock – 407.440.5740

SENSORY ROOM

• Check-in at Guest Services (near Section 148)
• Located on Field Level between Section 103 and 105

SMOKING AREAS

• Field Level // Outer concourses along stadium perimeter fence line               
• Plaza Level // Outer concourses along stadium perimeter
• Terrace Level // Outer concourses along stadium perimeter

TICKET POLICY

• If a child reaches their 2^nd birthday by the day of the event, the child is required to have a ticket.