Accessibility Guide

All box office ticketing agents have received instructions regarding the proper procedures for selling tickets to disabled patrons. 

All restroom entrances and elevators are marked in braille.

Elevators are located on the east side of the stadium by gate B and on the west side of the stadium by gate E.

Assistive Listening Devices are available for loan at Guest Services.

If you would like to request interpretive services while attending an event at Camping World Stadium, please contact us at 407.440.7900 (click option 1 then option 1 again) or email us at boxoffice@orlandovenues.zendesk.com at least two (2) weeks prior to the scheduled event date.

A courtesy cart service is available to mobility impaired fans from designated areas surrounding Camping World Stadium. Courtesy cart service will begin an hour prior to Gates opening. 

There is a main mobility hub tent on the east and west of the stadium with wheelchair service to gates.  Cart Service will continue until one-hour post-event. This service is only offered at specific events. Please see your event's specific event guide for more details.

Disabled persons must be able to present a disabled placard along with their pre-paid parking permit to gain entry into LOT 6 event days.

Directions & Parking

Advance Parking: Parking for stadium events.

*Please be advised that designated parking lots and locations may be subject to change per event. Please check the event page if alternative parking has been designated.

Large restrooms with amenities for disabled patrons are located in each corner of the stadium as well as on the main concourses. Each restroom is equipped with disabled stalls with grab bars and 36” wide doors.

Ticket information for disabled seating is available by calling 407.440.7900.

Designated seating for patrons with wheelchairs allows one companion seats per wheelchair. These seats are available exclusively to disabled patrons until general seating is sold out.

Limited additional seats for guests of wheelchair patrons, visual impairments and mobility impairments will be held until the day of the show or until general seating is sold out.

Sensory accessibility resources and dedicated sensory rooms are available inside the Camping World Stadium. Visit the guest services booth inside Gate A for more information.

Kulture City Sensory Bags

• Sensory bags, weighted lap pads and photo-sensitivity glasses, which can be checked-out at guest services for no cost. Bags include a special badge for guest recognition, fidget tools, noise-canceling headphones and other resources.

Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside the stadium. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat.

Camping World Stadium provides complimentary wheelchair escorts and assistance to guests with special needs when requested. An escort is available from point-of-entry into the stadium and to your seat and again from your seat to your point-of-exit at the conclusion of the event. Please note that neither staff, nor the wheelchair, will remain with you for the duration of the event. There are no wheelchair escorts available outside of the stadium.

Wheelchairs can be requested by texting 407.440.7447. Security control does not facilitate wheelchairs or golf carts escorts. No advance reservations can be requested.

Wheelchair accessible water fountains are located in several locations along both concourses.

The Camping World Stadium box office is only open on event days. For in-person advance ticket purchases to Camping World Stadium events please visit the Kia Center box office located on the north side of the Kia Center along Church Street. Box Office hours are from 9:00am to 6:00pm, Monday through Friday. Complimentary 15 – minute parking is available for ticket purchasers. Patrons must specify their needs for disabled seating in either wheelchair or impairment sections.

Click or tap here to read Website Accessibility Statement.