CHEEZ-IT BOWL EVENT GUIDE

Event Day Timeline

8:00am – RV Parking Lots Open
2:30pm – Parking Lots Open
2:30pm – Downtown Shuttle Service Begins
4:00pm – Gates open
5:45pm – Kickoff

Important: Please review our full health & safety policies prior to joining us at the game.

Access Points

PLEASE NOTE: Camping World Stadium is implementing additional procedures to ensure the safety of guests, including designated entry points. Fans must enter through the gate prescribed on their ticket.

The following areas of Camping World Stadium provide access:

  • Gate A: Northeast corner of the stadium near the intersection of Church St. & Rio Grande Ave.
  • Gate B:  East side of the stadium off Rio Grande Ave.
  • Gate C (AdventHealth): Southeast corner of stadium off Rio Grande Ave.
  • Gate D (FunSpot):  Southwest corner of stadium near Tinker Field and Parking Lots G, H & J.
  • Gate E: West side of stadium off Tinker Field
  • Gate F (Massey Services): Northwest corner of stadium off Church St. & Tinker Field
  • North Rollup Window: North side of stadium off of Church St. Team/Player Guest Pickup & Entry Only.

Camping-World-Stadium-Map

ADA

For our complete ADA guide, please click HERE.

ADA Parking

ADA parking is available in Lot 10. ADA Parking will be available for purchase soon.

Access to ADA parking requires both a paid ADA-specific parking pass for the applicable lot AND an official state-issued disability tag. ADA spaces are allotted in portions of lots 10 and 11.

Mobility Cart Service

A courtesy cart service is available to mobility impaired fans from designated areas surrounding Camping World Stadium. There is a main mobility hub tent on the east and west of the stadium with wheelchair service to gates.

Due to heavy post-game pedestrian traffic, cart service is suspended for 30 minutes at the end of the 4th quarter. However, wheelchair services continue at Gates C and D to the main mobility hubs. Cart service continues until one-hour post-game.

ADA Tickets

ADA seating is alongside the Sideline Goal areas at the Field level (100 sections) and all around the bowl at the Plaza level (P sections).

Tickets for patrons with disabilities may be purchased through the Amway Center box office, by phone through Ticketmaster at 800.745.3000 or on Ticketmaster.com. ADA tickets can be found on Ticketmaster.com in the same place general seating tickets are sold. To locate ADA seating, click on the “Filters” button on the page's right side and toggle on the ADA Icon ().

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Box Office

The Camping World Stadium box office is only open on event days. The box office is located between Gate A and Gate F and opens three (3) hours before the event. Will Call is also located at the box office.

During non-event days, please visit the Amway Center box office located at 400 W. Church Street. Hours of operation for the Amway Center box office are Monday through Friday from 9 a.m. – 6 p.m. You may also call the box office at 407.440.7900. The Amway Center box office accepts cash, Visa, MasterCard, American Express, and Discover.

Bus Parking

Bus parking is made available on an event-by-event basis and sold through Florida Citrus Sports. Please click here to inquire about bus parking. Guests who will be utilizing public downtown bus transportation may ride the free gameday shuttle to the stadium.

Camera Policy

Cameras with a detachable lens, iPads and the use of flash photography are prohibited at all Camping World Stadium events. The stadium reserves the right to approve camera use at any time during and/or before the event and to prohibit the use of any camera that is deemed unacceptable. Call the administration office at 407.440.7000 prior to the event for any camera policy updates. Camera policy is subject to change.

Contact Us

Reviewed our event guide and didn't find the answers? We're here to help!

  • Question(s) for the box office or about ticket purchases?
    • Call 407.440.7900 (option 1) or email them here.
  • Need something else? Email us here.

Clear Bag Policy

To provide a safer environment and expedite fan entry, Florida Citrus Sports and Camping World Stadium has implemented a clear bag policy that limits the size and type of bags that may be brought into the stadium.

We strongly encourage fans not to bring in any bags and we have outlined the types of bags that are permissible.

Each family may carry ONE (1) of the following style and size bag, package, or container in the stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

  • Bags that are clear plastic, vinyl, or PVC and do not exceed 12″ x 6″ x 12” (pictured below)
  • One-gallon clear plastic freezer bag (Ziploc bag or similar)
  • Small clutch bags not exceeding 4.5″ x 6.5″ (pictured below) are allowed in the stadium in addition to one of the clear plastic bags.

An exception is made for medically-necessary items after proper inspection at a gate designated for this purpose.

Additionally, binoculars (no case) are permitted.

Prohibited items include but are not limited to purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or bags larger than the permissible size.

Click on “Policies & Procedures" below to review the full list of items not permitted inside Camping World Stadium. Mobile lockers are available outside of Camping World Stadium on the corner of Church St. and Rio Grande Ave. for attendees to store items not permitted inside the stadium. Mobile locker rental fees may apply.

Fans may continue to enjoy tailgating activities in the parking lots and may do so with greater safety and knowledge that their entry into the stadium is smoother and quicker. Personal items, including binoculars, cameras and smartphones, may be carried into the stadium.

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  • Clear bags that are plastic, vinyl or PVC not exceeding 12″ x 6″ x 12.”
  • Clear one-gallon plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags, not exceeding 4.5" x 6.5" with or without a handle or strap, are allowed inside the stadium with one of the clear plastic bags.

An exception is made for medically-necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to:

  • Purses larger than a clutch bag
  • Coolers
  • Briefcases
  • Backpacks
  • Fanny packs
  • Cinch bags
  • Luggage of any kind
  • Computer bags and camera bags or any bag larger than the permissible size

Fans may continue enjoying their tailgate activities in the parking lots and with greater safety and the knowledge that their entry into the stadium is smoother and quicker. Personal items, including binoculars, cameras and smartphones, may be carried into the stadium.

Elevators & Escalators

Elevators are located on the east side of the stadium by gate B and the west side of the stadium by gate E.

Additionally, there are eight (8) escalators for public use. Escalators are available on each corner of the stadium (near gates A, C, D, and F), which provide access to Plaza and Terrace level seating.

First Aid

The primary first aid office is located on Field level near Gate C across from section 113. There is also roving medical staff throughout the stadium during events.

Health & Safety Policies

Recently awarded the Global Biorisk Advisory Council STAR™ Facility Accreditation, keeping the health and safety of our guests and employees at the forefront of everything we do. We will be following guidelines set forth by the Centers for Disease Control (CDC), as well as local officials, and ask that you review our complete health & safety policies prior to joining us at the game.

View Our Health & Safety Policies

Lost and Found

SUBMIT A LOST AND FOUND REQUEST

Lost and Found is located at the Camping World Stadium security office near the south loading dock. Please call 407-440-5740 for more information.

Merchandise

Merchandise will not be sold on-site at the 2021 Cheez-It Citrus Bowl. To purchase bowl game merchandise, please visit the online store.

Parking

PARKING AT CAMPING WORLD STADIUM 

  • Limited pre-paid parking available for advanced purchase
  • Parking lots open at 2:30pm
  • Tailgating is prohibited in all stadium parking lots
  • Additional parking is available around Downtown Orlando with a free shuttle to and from the stadium.

Purchase Advanced Parking (Coming Soon)
Purchase Downtown Orlando Parking
Download the Shuttle Map (Coming Soon)
Download the Parking Map (Coming Soon)

PARKING LOT POLICIES

  • All vehicles that enter Camping World Stadium parking lots are subject to search.
  • Please follow the directions on the message boards that surround roads leading to the stadium for reserved, general or disabled lots.
  • In the event of severe weather, some lot entrances may be temporarily closed and you will be asked to remain in your vehicle until further notice.
  • Saving parking spaces is not permitted
  • Overnight parking is prohibited
  • Kegs are prohibited
  • Loud speakers are prohibited (unless permitted by the City of Orlando through the Orlando Police Department)
  • Infringing on another guest’s parking area is prohibited
  • Political campaigning, picketing, or distributing handbills/pamphlets is prohibited
  • Sampling or distributing of items by unauthorized individuals is prohibited
  • Unauthorized solicitation of any kind is prohibited
  • Unlawful weapons and fireworks are not permitted in the parking lots
  • Fans that participate in disorderly conduct, including profanity, will be ejected
  • Do not block drive lanes
  • All patrons must pay the proper parking fee or present a parking pass in the stadium parking lots. The pass must remain prominently displayed in the vehicle
  • A parking fee will be charged for all spectator-type events held in the stadium
  • Parking passes are not valid for re-entries into the stadium’s parking lots. Refunds or rain checks will not be given

Prohibited Items

To ensure the safest environment possible, the following items are prohibited inside the stadium and may not be brought through stadium gates. 

  • CLEAR BAG POLICY IN EFFECT
  • Air horns
  • Alcoholic beverages
  • Bottles
  • Cameras with detachable lenses and/or lenses 6 In. or longer
  • Cans
  • Carts
  • Chains of any kind
  • Coolers
  • Cycles
  • Fireworks
  • Glass containers
  • Go Pro cameras
  • Hard containers 
  • Illegal drugs
  • Laptops, iPads or tablets
  • Laser pointers
  • Megaphones 
  • Noisemakers (bells, horns, vuvuzelas, whistles, cowbells, etc.)
  • Outside food & beverage
  • Pets (except service animals)
  • Poles longer than 12"
  • Professional recording equipment (sound or video)
  • Recreational balls and equipment of any kind
  • Selfie-Sticks 
  • Signs with indecent or derogatory comments/images, political statements, and commercial references
  • Signs larger than 2' x 2' 
  • Skates
  • Skateboards
  • Unauthorized solicitation, handbills, giveaways, or sampling
  • Umbrellas
  • Weapons

RV Parking

RV parking is available to purchase for gameday only. Parking is in Lot 6. All tow vehicles require a standard car permit. There are no hookups, facilities or dump stations. Dumping in the stadium lots is prohibited. Vehicles are required to have a smoke stack. Spaces are 40′ x 25′. RV Lots open at 8 a.m. on gameday.

Request additional RV parking information by visiting cheezitbowl.com/parking/

Sensory Accessibility Resources

Sensory accessibility resources and dedicated sensory rooms are available inside the Camping World Stadium. Visit the guest services booth inside Gate A for more information.

Shuttles & Transportation Options

Shuttle:

  • Check back closer to gameday for the shuttle schedule and route map.

Taxi:

  • Take the free shuttle to Downtown Orlando for access to taxis.

Rideshare:

  • UBER/LYFT Pick Up & Drop Off Location:
    • Jones High School Admin Lot 

Strollers

Strollers are permitted into the stadium but must be checked into guest services near section 148 (north box office).

Weather Policy

This is a "rain or shine" event. We recommend that you bring a light poncho, should rain be in the forecast, as umbrellas are not permitted into the stadium.

WiFi

Complimentary wi-fi is available to patrons attending events at Camping World Stadium. Simply connect to CWSGuestWiFi. No password required. Agree to terms and conditions and click ‘continue’.